getting ***UNCHECKED*** in subjects of received emails

Discussion:

Nikolai Maziashvili

2014-12-09 20:37:31 UTC

Hi everyone, i'm running fresh KOLAB33 on CentoOS7 machine and getting
***UNCHECKED*** in subjects of received emails. I assumed that clamav db
was out of date and tried to refresh it by running freshclam, but to my
surprise it was not on the system???
Clamav is not the one responsible for spam checking? Or should i install
it manually (provided by clamav-update)? And if yes, should i keep
anything specific in my mind, regarding kolab, when editing freshclam
config file?
Thanks in advance,
Nikolai

dsp3

2014-12-09 21:51:06 UTC

Permalink

This happens when you receive mail with encrypted attachments or
PGP/MIME emails.

Post by Nikolai Maziashvili
Hi everyone, i'm running fresh KOLAB33 on CentoOS7 machine and getting
***UNCHECKED*** in subjects of received emails. I assumed that clamav
db was out of date and tried to refresh it by running freshclam, but
to my surprise it was not on the system???
Clamav is not the one responsible for spam checking? Or should i
install it manually (provided by clamav-update)? And if yes, should i
keep anything specific in my mind, regarding kolab, when editing
freshclam config file?
Thanks in advance,
Nikolai
_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

Nikolai Maziashvili

2014-12-09 23:51:48 UTC

Permalink

Mmmm....not really, Every single email with or without any attachments
comes in with same "unchecked" mark.
And I have personally tested it by sending plain text emails without any
attachments from work email to my kolab and they too come in with same
mark.
I still think it has something to do with clam DB.
Regards,
Nikolai

Post by dsp3
This happens when you receive mail with encrypted attachments or
PGP/MIME emails.

_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

Thomas Spuhler

2014-12-09 23:55:40 UTC

Permalink

Post by Nikolai Maziashvili
Mmmm....not really, Every single email with or without any attachments
comes in with same "unchecked" mark.
And I have personally tested it by sending plain text emails without any
attachments from work email to my kolab and they too come in with same
mark.
I still think it has something to do with clam DB.
Regards,
Nikolai

Post by dsp3
This happens when you receive mail with encrypted attachments or
PGP/MIME emails.

_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

As dsp3 said, this is typical of encrypted e-mails.
I am also getting it, when the server is grossly overloaded and all RAM is used fro other processes.
Are you using clamav or clamd for checking the e-mails for viruses?

--
Best regards
Thomas Spuhler

All of my e-mails have a valid digital signature
ID 60114E63

Nikolai Maziashvili

2014-12-10 00:39:14 UTC

Permalink

This is regarding fresh install of Kolab33 on dedicated CentOS7 machine,
virtually with zero load. And as I have sad earlier it affect all email
regardless encryption and or attachment or any combination of them.
And I have not deployed any filter on my own since Kolab comes with
clamav/spamassassin... and question from Thomas about choice of filter
made me look into running services on the machine and i found out that
it wasn't clamav but spamassassin instead. But running sa-update change
nothing in this regard.

Regards,
Nikolai

Post by Thomas Spuhler

Post by dsp3
This happens when you receive mail with encrypted attachments or
PGP/MIME emails.

_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

As dsp3 said, this is typical of encrypted e-mails.
I am also getting it, when the server is grossly overloaded and all
RAM is used fro other processes.
Are you using clamav or clamd for checking the e-mails for viruses?

Thomas Spuhler

2014-12-10 01:30:28 UTC

Permalink

Post by Nikolai Maziashvili
This is regarding fresh install of Kolab33 on dedicated CentOS7 machine,
virtually with zero load. And as I have sad earlier it affect all email
regardless encryption and or attachment or any combination of them.
And I have not deployed any filter on my own since Kolab comes with
clamav/spamassassin... and question from Thomas about choice of filter
made me look into running services on the machine and i found out that
it wasn't clamav but spamassassin instead. But running sa-update change
nothing in this regard.
Regards,
Nikolai

Post by dsp3
This happens when you receive mail with encrypted attachments or
PGP/MIME emails.

Hmmm, I am not familiar with CentOS.
Bu I don't have any processes of spamassassin running, but I have clamd running.

What is your output of systemctl -l status amavisd.service it may provide a clue
or try
journalctl -n200 and provide the lines with amavis

--
Best regards
Thomas Spuhler

All of my e-mails have a valid digital signature
ID 60114E63

Cornelius Hald

2014-12-10 12:21:52 UTC

Permalink

Hi,

from my experience there are at least two things that could lead to this
issue on CentOS7.

1) Amavisd and clamav are not connected properly. See:
https://issues.kolab.org/show_bug.cgi?id=3565

2) Sometimes amavisd does not start properly after reboot. I actually
don't know why. Try:
systemctl restart amavisd

BTW FreshClam does not get installed automatically. Which is bad, but
doesn't cause UNCHECKED messages. See:
https://issues.kolab.org/show_bug.cgi?id=3996

Hope that helps!
Conny

Post by Nikolai Maziashvili
Hi everyone, i'm running fresh KOLAB33 on CentoOS7 machine and getting
***UNCHECKED*** in subjects of received emails. I assumed that clamav db
was out of date and tried to refresh it by running freshclam, but to my
surprise it was not on the system???
Clamav is not the one responsible for spam checking? Or should i install
it manually (provided by clamav-update)? And if yes, should i keep
anything specific in my mind, regarding kolab, when editing freshclam
config file?
Thanks in advance,
Nikolai
_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

Nikolai Maziashvili

2014-12-10 12:49:56 UTC

Permalink

Hi Conny,

I never meant to imply than freshclam not being installed causes
UNCHECKED mark, but rather out of date clam DB and freshclam just being
tool to update that DB.
Strangely on CentOS6 freshclam was installed out of the box and after
updating DB UNCHECKED mark disappear from subject line.
But now, after reviewing ticket you mentioned (thank you for that) i
understand why.
Now everything works properly.
Thank you again for feedback.

Regards,
Nikolai

Post by Cornelius Hald
Hi,
from my experience there are at least two things that could lead to this
issue on CentOS7.
https://issues.kolab.org/show_bug.cgi?id=3565
2) Sometimes amavisd does not start properly after reboot. I actually
systemctl restart amavisd
BTW FreshClam does not get installed automatically. Which is bad, but
https://issues.kolab.org/show_bug.cgi?id=3996
Hope that helps!
Conny

Post by Nikolai Maziashvili
Hi everyone, i'm running fresh KOLAB33 on CentoOS7 machine and getting
***UNCHECKED*** in subjects of received emails. I assumed that clamav db
was out of date and tried to refresh it by running freshclam, but to my
surprise it was not on the system???
Clamav is not the one responsible for spam checking? Or should i install
it manually (provided by clamav-update)? And if yes, should i keep
anything specific in my mind, regarding kolab, when editing freshclam
config file?
Thanks in advance,
Nikolai
_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

Cornelius Hald

2014-12-10 13:27:02 UTC

Permalink

You're welcome :) Let's hope those issues get fixed soon, so others
won't run into the same problems again.

Cheers,
Conny

Post by Nikolai Maziashvili
Hi Conny,
I never meant to imply than freshclam not being installed causes
UNCHECKED mark, but rather out of date clam DB and freshclam just being
tool to update that DB.
Strangely on CentOS6 freshclam was installed out of the box and after
updating DB UNCHECKED mark disappear from subject line.
But now, after reviewing ticket you mentioned (thank you for that) i
understand why.
Now everything works properly.
Thank you again for feedback.
Regards,
Nikolai

Post by Nikolai Maziashvili
Hi everyone, i'm running fresh KOLAB33 on CentoOS7 machine and getting
***UNCHECKED*** in subjects of received emails. I assumed that clamav db
was out of date and tried to refresh it by running freshclam, but to my
surprise it was not on the system???
Clamav is not the one responsible for spam checking? Or should i install
it manually (provided by clamav-update)? And if yes, should i keep
anything specific in my mind, regarding kolab, when editing freshclam
config file?
Thanks in advance,
Nikolai
_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

Thomas Spuhler

2014-12-10 14:16:35 UTC

Permalink

Post by Cornelius Hald
Hi,
from my experience there are at least two things that could lead to this
issue on CentOS7.
https://issues.kolab.org/show_bug.cgi?id=3565

Seems I was on the right track with my questions. We had this in Mageia too (wrong path) , but it
was fixed a while ago.

Post by Cornelius Hald
2) Sometimes amavisd does not start properly after reboot. I actually
systemctl restart amavisd
BTW FreshClam does not get installed automatically. Which is bad, but
https://issues.kolab.org/show_bug.cgi?id=3996
Hope that helps!
Conny

Post by Nikolai Maziashvili
Hi everyone, i'm running fresh KOLAB33 on CentoOS7 machine and getting
***UNCHECKED*** in subjects of received emails. I assumed that clamav db
was out of date and tried to refresh it by running freshclam, but to my
surprise it was not on the system???
Clamav is not the one responsible for spam checking? Or should i install
it manually (provided by clamav-update)? And if yes, should i keep
anything specific in my mind, regarding kolab, when editing freshclam
config file?
Thanks in advance,
Nikolai
_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

_______________________________________________
users mailing list
https://lists.kolab.org/mailman/listinfo/users

--
Best regards
Thomas Spuhler

All of my e-mails have a valid digital signature
ID 60114E63