Kolab 16: Setup of new Kolab users failed

[Kolb, Roland]

Hello,

I can't create new user accounts for Kolab (Kolab 16, Centos 7). It is
indepedent if I try to create new users using the "Kolab Web
Administration Panel" or to create new users using the command "kolab
create-mailbox".

When I use the "Kolab Web Administration Panel" to create a new user I
recognize that in the configuration tab no email server is mentioned.
For all other users "localhost" is shown.
After I created a new user in the "Kolab Web Administration Panel" I
found this new user in the database. This new user can also log in
roundcube but there isn't any entry in the IMAP-folders. There are also
no sub folders in /var/spool/imap/... for this new user.

I can't finy any information in log files that the setup of a new user
failed.

Has somebody an idea what is going wrong?

Thank you

Roland

[Aleksander Machniak]

I can't create new user accounts for Kolab (Kolab 16, Centos 7). It is indepedent if I try
to create new users using the "Kolab Web Administration Panel" or to create new users
using the command "kolab create-mailbox".
When I use the "Kolab Web Administration Panel" to create a new user I recognize that in
the configuration tab no email server is mentioned. For all other users "localhost" is shown.
After I created a new user in the "Kolab Web Administration Panel" I found this new user
in the database. This new user can also log in roundcube but there isn't any entry in the
IMAP-folders. There are also no sub folders in /var/spool/imap/... for this new user.
I can't finy any information in log files that the setup of a new user failed.
Has somebody an idea what is going wrong?

Kolabd service is stuck or not working. Check /var/log/pykolab logs and restart the service.

[Roland Kolb]

Hi Aleksander,

thank you.

I found the problem. I defined a third entry for the key
"secondary_mail" in kolab.conf. This doesn't work.

Roland

Post by Aleksander Machniak

I can't create new user accounts for Kolab (Kolab 16, Centos 7). It is indepedent if I try
to create new users using the "Kolab Web Administration Panel" or to create new users
using the command "kolab create-mailbox".
When I use the "Kolab Web Administration Panel" to create a new user I recognize that in
the configuration tab no email server is mentioned. For all other users "localhost" is shown.
After I created a new user in the "Kolab Web Administration Panel" I found this new user
in the database. This new user can also log in roundcube but there isn't any entry in the
IMAP-folders. There are also no sub folders in /var/spool/imap/... for this new user.
I can't finy any information in log files that the setup of a new user failed.
Has somebody an idea what is going wrong?

Kolabd service is stuck or not working. Check /var/log/pykolab logs and restart the service.